Frequently Asked Questions

What is EMA Telemed's core mission?

EMA Telemed's mission is to revolutionize healthcare by leveraging telemedicine and automated vital sign monitoring to reduce costs, increase revenue, and improve quality of care. They aim to empower care providers to focus more on patients by streamlining operations and optimizing Medicare reimbursements.

What are the main products offered by EMA Telemed?

EMA Telemed has two flagship products: EMA Telemedicine, a cloud-based telemedicine solution for remote consultations, and Vitals Sent, a state-of-the-art Remote Patient Monitoring (RPM) system designed to automate the capture and transfer of vital signs directly into PointClickCare EHR.

How does Vitals Sent reduce errors in patient records?

Vitals Sent uses a barcode-based system to capture vital signs, ensuring a 0% error rate by automating the data transfer directly into the PointClickCare EHR, eliminating the need for manual data entry.

Is the Vitals Sent platform compatible with my existing vital sign sensors?

Vitals Sent is compatible with a wide range of affordable FDA-approved sensors. A detailed list of compatible devices is available upon request - let us know, and we’ll provide it promptly.

Is data transferred through Vitals Sent secure and HIPAA compliant?

Yes, Vitals Sent is built on a HIPAA-compliant AWS infrastructure with end-to-end encryption, ensuring data security and regulatory compliance.

What kind of support is offered for Vitals Sent?

EMA Telemed offers comprehensive training and live support to ensure smooth implementation and ongoing success. Training includes hands-on sessions for staff. This support is provided by real people, not bots.

How does EMA Telemedicine help facilities generate revenue?

EMA Telemed enables facilities to maximize Medicare reimbursements through RPM and CCM services. They facilitate billing for telemedicine visits, as well as offering access to specialized providers, increasing billable service offerings. Specifically, Vitals Sent can facilitate generating new revenue streams for healthcare facilities through Medicare-billable RPM and CCM services.

How much time can Vitals Sent save on vital data entry?

Vitals Sent can reduce manual data entry time from an average of 39 minutes to just 5 minutes per patient, saving staff labor each month. According to a study, a 44-bed facility could save about 35 hours of staff time monthly.

What makes EMA Telemedicine different from other providers?

EMA Telemed distinguishes itself through integrated systems that ensure seamless interoperability with PointClickCare EHR, cost-effective performance based pricing, and robust real-time support. EMA Telemed’s systems have an emphasis on addressing the specific challenges of long-term care facilities.

Are there any upfront costs or subscription fees?

EMA Telemed's telemedicine services have no upfront costs or subscription fees. Vitals Sent operates on a subscription model with flexible payment options, including discounts for upfront payments

How does EMA Telemed receive compensation?

We deduct a small fee from the revenue you generate through our app.